Contact Us

We’re here to help.

At NEXAVIO, customer satisfaction is our priority. If you have any questions about your order, product details, shipping, or anything else — feel free to reach out.

We usually respond within 24 hours.

📩 Email Support

nexaviollc@gmail.com

For faster service, please include:

Your order number (if applicable)
The email used to place the order
Clear details about your question

🕒 Support Hours

Monday – Sunday
24/7

💬 Frequently Asked Questions

Before contacting us, you may find your answer in our FAQ page regarding:

Shipping times
Order tracking
Returns & refunds
Product information

We appreciate your trust in NEXAVIO.
Thank you for shopping with us.

Frequently Asked Questions

Find answers to common questions

What are your shipping options?

We offer free standard shipping on all orders over $50. Express shipping is available for an additional fee. All orders are processed within 1-2 business days.

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in original packaging. Refunds are processed within 5-7 business days after we receive your return.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Customs fees may apply depending on your country.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's tracking page.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted for your protection.

How do I contact customer support?

You can reach our customer support team via email at support@example.com or through our contact form. We typically respond within 24 hours during business days.

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Contact Us

📩 Email Support

🕒 Support Hours

💬 Frequently Asked Questions

Frequently Asked Questions